Japanese Green Tea Shops
Please watch the tracking of your parcel so you will know when it is at your local post office. If delivery is attempted when you are not home there should be a notice to tell you, however occasionally the notice can get lost or overlooked. If your tracking says "Processing at Delivery Post Office" or "Out for Physical Delivery" and you still have not received your parcel, please contact your local post office and present your tracking number to arrange pick up or delivery.
You can visit the Japan Post website and enter your Tracking Number HERE.
To better understand the meaning of Japan Post's tracking status see our guide HERE.
We send a tracking number and a link to track your parcel the moment we deliver your parcel to the Japan Post customer service counter. If you have not received your "shipping confirmation" email, please check your spam/junk boxes or CONTACT US and we will re-send your tracking information.
